Weighbridge Technical Service
From fault diagnosis to spare-part sourcing and system checks, the Detasis technical service team keeps your scales and weighing systems running without interruption in the field.
01 — Overview
Fast Field Response, Consistently Reliable Measurement
A technical service approach that diagnoses on site and, where possible, completes the repair in the same visit.
The Detasis technical service team diagnoses faults in scales and weighing systems on site, quickly narrowing down whether the issue sits in the load cell, the indicator, or a cable or connection point — avoiding unnecessary part replacement. Accurate diagnosis shortens repair time and limits production loss for the operation.
Scheduled maintenance visits check the system end to end: mechanical wear, signal stability, enclosure and cable integrity, and indicator calibration status are each reviewed. Where repair is needed, original or equivalent spare parts are sourced so the site is not left waiting.
Field support is not limited to the moment of failure — it also covers post-installation commissioning, system updates, and operator briefing. A customer support line tracks every case from the initial report to closure, and repeat faults trigger a root-cause review aimed at a lasting fix rather than a quick patch.
02 — Scope
Service Scope
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